Privacy Policy

This page explains what GUXIN ("we") collects on this website, why, and how we protect it.

1. What we collect

We only collect information you actively submit:

• Contact details — the WeChat ID or phone number you enter in the enquiry form
• Requirement notes — product, volume, destination (optional)

In addition, our servers record standard access logs: IP address, time, page requested and browser type. Every website generates these technical logs.

2. Why we collect it

• To reply to your enquiry with pricing and samples
• To understand which products attract interest and improve the site
• To prevent abusive or automated submissions

We do not use your contact details for bulk marketing, and we never sell, rent or trade them to third parties.

3. How it is stored

Form submissions are stored on our own server, accessible only to internal staff. Access requires a password and is rate-limited.

The server is located in Hong Kong, China.

4. How long we keep it

Enquiry records are kept for 24 months for customer follow-up, then deleted.

5. Cookies and analytics

This site uses no advertising cookies and no third-party behavioural tracking.

We count page views (without personal data) to understand which content is useful.

6. Your rights

You may ask us at any time to:

• Tell you what information we hold about you
• Correct inaccurate information
• Delete all your information
• Stop contacting you

Contact us through the enquiry form or any channel on this site. We respond within 15 business days.

7. Third parties

This site uses the following services, which may process limited technical data:

• Hosting and DNS: Tencent Cloud (Hong Kong)
• Search engines: Baidu, Google, Bing, Toutiao, Sogou (we submit pages so the site can be found)

8. Changes

If this policy changes, we update this page and the date at the top.